This situation comes up a lot with our clients - especially if they have had multiple employees working on their Facebook Page.
Here is how you can MERGE duplicate Facebook Pages:
1. You need to be the ADMIN of BOTH Facebook Pages. The one you want to keep and the one you want to merge.
If you are not an admin, you need to figure out who is.
Run through this list to see if you can figure out who is the admin:
- Family members
- Office Managers
- PR Managers
- Past Employees
- Old Marketing Companies
Once you know who the Admin is, they need to make YOU an Admin as well. You need to go onto your personal Facebook account, LIKE the Facebook Page where you need to be an Admin and then the existing Admin can go into the Settings > Page Roles and add you as an Admin.
******NOTE - Facebook will not let you merge pages until you have been an Admin of a page for at least a week. So you might have to wait until you go to the next steps:
2. Once you are an Admin of BOTH pages, you then need to make sure that the data on both pages IS IDENTICAL. The Page name, address, category, about section - all of it, needs to be letter for letter IDENTICAL.
This data can be edited by logging into Facebook and going to your page, then going to the About section.
3. Now you are ready to MERGE!
Simply go to: https://www.facebook.com/pages/merge/
and it will walk you through how to merge one page into the other page.
If your Pages can be merged, the people who like your Pages and any check-ins will be combined, but posts, photos, reviews, ratings and the username will be deleted from the Page you merge. The Page you want to keep will remain unchanged, except for the addition of people who like the Page and check-ins that were merged from the other Page. The Page you don't want to keep will be removed from Facebook, and you won't be able to unmerge it.
It can take a few days for Facebook to process the request.